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Articles

We talk to Zebra about mobile POS

We talk to Zebra about mobile POS

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August 30, 2018
Mobile Point of Sale
Our CEO, Dale Corrigan, was recently interviewed by Andrew Sill for our partner, Zebra Technologies. Dale talks about where the opportunities exist today for mobile Point of Sale and how our customers have implemented it. Watch the video or read the transcript below.   Andrew: Mobile POS, it’s a bit of a [...]
Taking the store to the customer

Taking the store to the customer

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August 16, 2018
Mobile Point of Sale
Retailers small and large understand the value of pop-up stores. Whether it’s to launch a new product, flush out the current season’s inventory, boost sales for the holiday season or simply get to know their customers better – one thing’s for sure, pop-ups are here to stay. Where we find a lot of [...]
Why ERP and Point of Sale are better together

Why ERP and Point of Sale are better together

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July 9, 2018
Mobile Point of Sale, Point of Sale
Most large organisations using an ERP system tend to roll with whatever Point of Sale module is on offer in that system. After all, they’ve made a substantial investment, so on the surface it makes sense to leverage as much of that investment as possible. But is an ERP system really the best option for […]
Part 3 – Just taking payment is not enough: Improving the customer and employee experience

Part 3 – Just taking payment is not enough: Improving the customer and employee experience

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May 15, 2018
Mobile Point of Sale, Point of Sale
Microsoft Azure Bootcamp – intense, insightful and inspiring

Microsoft Azure Bootcamp – intense, insightful and inspiring

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May 3, 2018
Surefire news
PART 2 – Just taking payment is not enough: Capture a complete transaction

PART 2 – Just taking payment is not enough: Capture a complete transaction

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April 30, 2018
Mobile Payments, Mobile Point of Sale, Point of Sale
In our previous article, we explored some of the problems with just taking payment on a mobile pin pad. In this article, we look at how to do payment better. Integrating Point of Sale systems with payment is critical as it allows a business to capture a complete transaction at the point of sale. No […]
PART 1 – Just taking payment is not enough: The problem with mobile payment

PART 1 – Just taking payment is not enough: The problem with mobile payment

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April 26, 2018
Mobile Payments, Mobile Point of Sale
As consumers we’re a tap-happy lot. When paying for products and services, we expect to be able to tap and go whenever and wherever it suits us. We buy from all types of retail stores, we go to events, pay for food and drink and receive deliveries, all in various locations. Many companies meet this […]
How mobile is transforming consumer experience

How mobile is transforming consumer experience

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March 29, 2018
Mobile Point of Sale
We all know how personal mobile technology has changed our lives – from email in our pockets, to maps on the go, to the apps that we can’t live without. Mobile technology is changing our lives as consumers too, transforming the way we interact with retailers, the way we purchase and even our attitudes about […]
The digital shift in payment – convergence of mobile payment and Point of Service

The digital shift in payment – convergence of mobile payment and Point of Service

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March 29, 2018
Mobile Point of Sale, Point of Sale
Mobile payment is so well established now that we give it little thought – we expect to be able to pay anywhere. Point of Sale has traditionally been the checkout point in retail stores – built for security and control, but not necessarily with the flexibility to embrace new forms of payment such as mobile. […]
The cost of reconciliation

The cost of reconciliation

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March 29, 2018
Mobile Point of Sale, Point of Sale
Reconciliation is a costly business. I’m not talking Reconciliation in the political sense here, I’m talking Reconciliation in the business transactional sense. I mean tying together the key pieces of data that make up a financial transaction – customer information, product and inventory information and financial [...]
Mobile POS – why you DON’T have to start over

Mobile POS – why you DON’T have to start over

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March 29, 2018
Mobile Point of Sale
Mobile POS – it’s one of the most commonly cited ‘planned projects’ on retailers’ radars. They understand the reasons and the benefits of going mobile, and there is a plethora of software providers with great looking products, so what is holding them back? Why have more not yet made the leap and moved to mobile […]
Mobile POS – 10 tips for a successful POC

Mobile POS – 10 tips for a successful POC

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March 29, 2018
Mobile Point of Sale, Point of Sale
There is no better way to determine the benefits of a new system than running a proof of concept – a small scale implementation within a subset of your business can be used to extrapolate the impact of a full scale rollout. As a retail software developer for 20 years, I’ve seen an enormous number […]
Ring the changes – a new approach to POS investment

Ring the changes – a new approach to POS investment

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March 29, 2018
Point of Sale
The retail industry has long understood the value of effective technology and made significant IT investments – building systems to manage sales transactions, supply chain, inventory, promotions and customer data, delivered to the store through fixed POS and back office infrastructure. These systems are [...]
Mobile POS – opening a new world of business opportunity

Mobile POS – opening a new world of business opportunity

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March 29, 2018
Mobile Point of Sale
Mobile POS is at the very heart of the transformation taking place in retail – the merging of digital with bricks and mortar retailing, known as Unified Commerce. This transformation touches every part of retail, and is made possible by the convergence of mobile technology, digital payments and cloud communication. [...]
The retailer’s Christmas nightmare – and how to avoid it this year

The retailer’s Christmas nightmare – and how to avoid it this year

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March 20, 2018
Mobile Point of Sale, Point of Sale
It’s a week before Christmas, your store is packed, and goods are moving off the shelves as fast as you can replace them. But….queues are growing, customers are getting disgruntled and some are just giving up and leaving without buying. This is every retailer’s worst nightmare – not being able to serve customers who [...]
Customer Engagement

Customer Engagement

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September 10, 2016
Mobile Payments
A recent study by RSR Research concluded that, “Retailers recognize that in-store employees need to do more to create customer engagement, but they also recognize that ‘more’ will happen best when both store associates and consumers are able to leverage mobile technology as part of that engagement.”
Mobile POS Justification

Mobile POS Justification

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August 6, 2016
Mobile Point of Sale
“Whether you embrace the term or not omni-channel is the new reality in retail. Customers expect to shop anywhere, anytime, and when they choose to conduct business within the four walls of the store they demand a highly personalized, engaging experience.
Get Started with Mobile POS to improve operational processes before Christmas!

Get Started with Mobile POS to improve operational processes before Christmas!

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June 8, 2016
Mobile Payments, Point of Sale
With a more diverse and informed customer base, retailers face a challenge with how to better engage. The best learning experience would be to get live feedback and learn fast.
Agile Store Systems – The Business Case for Unified Commerce

Agile Store Systems – The Business Case for Unified Commerce

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May 17, 2016
Mobile Payments, Point of Sale
With 20 years of experience, our mission is to help retailers effectively run their store operations. Over this time, we have seen a lot of evolving demand and change in customer service and engagement. Today the battleground in store is to improve the customer experience.
Essence of Retailing

Essence of Retailing

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January 15, 2016
Mobile Payments, Point of Sale
The store remains the focal point for customer influence and retail sales, and helping retailers with a practical and cost effective way to improve store services is the goal.
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