In our previous article, we explored some of the problems with just taking payment on a mobile pin pad. In this article, we look at how to do payment better. Integrating Point of Sale systems [...]
As consumers we’re a tap-happy lot. When paying for products and services, we expect to be able to tap and go whenever and wherever it suits us. We buy from all types of retail stores, we go to [...]
A recent study by RSR Research concluded that, “Retailers recognize that in-store employees need to do more to create customer engagement, but they also recognize that ‘more’ will happen best [...]
With a more diverse and informed customer base, retailers face a challenge with how to better engage. The best learning experience would be to get live feedback and learn fast.
With 20 years of experience, our mission is to help retailers effectively run their store operations. Over this time, we have seen a lot of evolving demand and change in customer service and [...]
The store remains the focal point for customer influence and retail sales, and helping retailers with a practical and cost effective way to improve store services is the goal.